Privacy policy

Updated on : 01/01/1001 Applicable from : 01/01/1001

Privacy policy

– We value and take pride in the relationships that we have with our clients.

– We develop true partnerships with our clients. Your success guarantees our success.

– We are open and honest with our customers, always.

This Privacy Policy is made by HandySends (the “Company”) and the natural and legal persons that avail the services offered by the Company. Please read these Terms of Service carefully before accessing or using our website. You can review the most current version of the Privacy Policy at any time on this page.

In order to provide our services, we may collect and, in some circumstances, disclose information about you. To enhance your understanding of the manner in which your information is collected and used, we provide this notice explaining our information practices and the choices you can make about them.

If you have any questions or concerns regarding this privacy policy, you should contact our Customer Support Desk at here.


We recognize the need for appropriate management of your personal information.

For the purposes of rendering ourservices, we collect basic information pertaining to the user, including name, address, telephone number, e-mail address, company / organization name, department name, position, company location, (collectively referred to as“customer information”). In addition, information that is mechanically acquired by your visit to this website, such as IP address, cookie information (collectively referred to as “access information”) is also collected.

The credit and debit card related information pertaining to payment of fees is collected by third-party vendors and we do not retain such financial information.

In addition to the above, we conduct surveys, polls and other information gathering tools on our website to get your feedback about various things such as your experience with our website, the services, the services offered, and so forth. We also collect information on browsing behaviour, pages viewed, and other information required for analytics purposes.

This privacy policy also applies to data we collect from Users who are not registered as members of this site, but browse, access or view the site, for informational purposes or otherwise.

Notification of Modifications and Changes

We reserve the right to change the Terms of Service, the Privacy Policy and any other applicable terms or policies from time to time as seen fit, without any intimation to you, and your continued use of the Website will signify your acceptance of any amendment to these terms.

You are therefore advised to re-read the Terms of Service on a regular basis. Should it be that you do not accept any of the modifications or amendments to the Terms, you may terminate your use of this Website immediately.

Access Information

We automatically track and collect the following categories of information when you visit our Website: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Site; (4) types of web browsers used to access the Site; (5) referring source which may have sent you to the Site; and (6) other information associated with the interaction of your browser and the Site.We also collect cookie information.

Cookies used by our business partners may collect other non-personally identifying information, such as the computer’s IP address, type of operating system, type of internet browsing software, what web pages were viewed at what time, the geographic location of your internet service provider and demographic information, such as gender and age range. This information is used to provide Handy Networks with more information about our users demographics and internet behaviours. You may find out more about the information collected and how to opt-out of receiving these cookies by visiting our partner s website.

However, we do not link the information stored in these cookies directly to any of your Customer Information.

Handling of Information

We will strictly manage information kept and managed by our company based on our internal standards. In addition, when using personal information within the scope of the purpose of use described below, we may ask a third party to assist. In that case, we will treat only the personal information necessary for the third party to act on behalf of this privacy policy in accordance with this privacy policy within the scope of use.

The privacy related information retained and managed by the business partners will be provided directly to the partner concerned. The customer agrees and accepts that the utilisation of the information by such business partner shall be as per the privacy policy of the partner. In the event of disclosure of information by such business partner, we will make efforts to cooperate with the business partner in rectifying the issue, but we do not assume legal responsibility for such incidences.

Use of Information

We use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. We may use your IP address to help protect our partners and ourselves from fraud.

We will transfer information about you if We are acquired by or merged with another company. In such an event, we will notify you by email or by putting a prominent notice on the site before information about you is transferred and becomes subject to a different privacy policy.

We may release your personal information to a third-party in order comply with a Court Order or other similar legal procedure, or when we believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities, suspected fraud, or violations of Our Terms of Service.

In addition to the above, from time to time, we may disclose your information as follows: We may collaborate with other companies to offer you additional Products or Services, for example, through promotions. We may also disclose your information to our affiliates and non-affiliated business partners for their use both on our behalf and for their own business purposes. For example, our affiliates and business partners may use such information to send you information about their products, services, other information and materials that may be of interest to you. To protect ourselves against liability or prevent fraudulent activity; or where it is necessary to permit us to pursue available remedies or limit any damages that we may sustain. We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability. We gather up data such as personally identifiable information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for other marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to identify you personally. We may use third-party advertising companies to serve advertisement on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous. We may use and share the User information with reliable and reputed third-party payment gateway to whom we are associated in order to ensure swift and comfortable payment mechanism for the User. The third-party payment gateway and other payment transaction processors have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information and your credit/debit card details will be handled by these providers. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

The terms and privacy policy of the payment gateways we use can be found here:

Other Information Collectors

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are on our Websites or on other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers, they adhere to their own privacy policies. Since we do not control the privacy policies of the third parties, you are subject to ask questions before you disclose your personal information to others.


We cannot ensure that all of your personal information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information will always remain private. As a user of the website, you understand and agree that you assume all responsibility and risk for your use of the website, the internet generally, and the documents you post or access and for your conduct on and off the website.

Disputes and Jurisdiction

All disputes involving but not limited to rights conferred, compensation, refunds, and other claims through this policy will be resolved through the Dispute Resolution mechanism set forth in our Terms of Service.